Shipping Information
Thank you for shopping at PopDoll, this policy outlines our shipping practices.
1. Estimated delivery times
(Excludes 1-2 business day processing time)
| Shipping Locations | Estimated Shipping Times |
| United States & Canada | 5 to 15 Business days |
| United Kingdom & Europe | 4 to 10 Business days |
| Australia & New Zealand | 5 to 15 Business days |
| Central & South America | 10 to 20 Business days |
| Asia | 5 to 15 Business days |
2. Shipping Locations
- We deliver to the United States, Canada, United Kingdom, Australia, New Zealand, France, Spain, Bulgaria, Italy, Germany, Denmark, Finland, Greece, Ireland, Netherlands, Norway, Poland, Portugal, Sweden, Switzerland, Hungary, Belgium, Japan, Hong Kong, South Korea, Malaysia, Singapore and more.
- We do not deliver to the Philippines, Austria, Africa, India, Costa Rica, Puerto Rico, New Caledonia, Russia and some remote countries.
3. Shipping Costs
Shipping charges are calculated at checkout based on weight and destination. Free shipping may be available on orders over $60 amount.
4. Order Tracking
Once shipped, we'll send tracking information on monitor your order's progress.
5. Address Accuracy
Please double check your shipping address at checkout. We are not responsible for delays or lost orders due to incorrect information.
6. Shipping Delays
Delays due to weather, carrier issues, or other factors may occur. We will keep you updated if there are any issues with your delivery.
7. Lost/Damaged Items
Contact us within 10 days if your order is lost or damaged, and we'll assist you with a resolution.
8. Customer Service
For questions, reach out to us at:
Email: info@pop-doll.com